Annual HOA survey reveals record 95% resident satisfaction

The Ford’s Colony HOA has shared the overwhelmingly positive results from its survey taken late last year. More than 1,700 residents, lot owners and renters responded, and 95 percent greed with the statement, “Overall, I am satisfied with living in Ford’s Colony.” That percentage has risen from 88.6% since 2020.

Year  Total  Agree  Neither  Disagree  Mean
2023  1700  95.0%  3.6%  1.4%   4.6
2022  1709  94.3%  4.2%  1.2%   4.5
2021  1651  92.1%  5.8%  2.2%   4.5
2020  1970  88.6%  5.7%  5.7%   4.3
2019  1404  88.8%  7.2%    4.1%   4.4

  • Top Drivers of Satisfaction are similar to past years:
    ➢ Appropriateness of fees and assessments
    ➢ Board of Directors serves the best interest of Ford’s Colony
    ➢ My home value is sustained by FC’s governance
    ➢ HOA serves the needs of the different generations living in Ford’s Colony well
  • Life Stage groups and their impact
    ➢ Younger Retirees account for 43.4% of respondents versus 45.6% in 2022; Older Retirees represent 29.9% versus 27.1% in 2022 and Family / Workers are 26.8% of respondents versus 27.3% in 2022.
    ➢ 2023 Life Stage group agreement ratings that they are satisfied living in FC varies versus past years:
    o 95.6% for Younger Retirees ages 61-75 agree (+1.8 versus 2022; +2.3 versus 2021)
    o 96.8% for Older Retirees over 75 years of age agree (+0.9 versus 2022; +2.8 versus 2021)
    o 92.5% for Families / Worker agree (-1.0 versus 2022; +4.2 versus 2021)

A deeper dive into responses to questions dealing with such topics as fees/assessments, activities, Board of Director responsiveness, volunteering and willingness to promote the community’s assets to others considering a move can be had from the following results:

2023-Topline-Survey-Report-Final-PDF-December-